Sales Counter and Warehouse Assistant – Ferndown Branch

Closing date: 26th January 2026

MPH Merchant and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth. To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.

What we offer:

Salary £32,000 to £37,000 depending on experience + monthly performance bonus

Pay & benefits:

• 30 days holiday (including bank holidays)
• Monthly performance bonus
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Uniform & PPE provided
• Employee Assistance Programme including:
  • Unlimited 24/7 Remote GP appointments
  • Unlimited Mental Health Support
  • Physiotherapy consultations
  • Medical Second Opinion
  • Financial and Legal Support
  • Wellbeing Content and Assessments
  • 1-2-1 Lifestyle Coaching sessions
  • Savings and Discounts
• Full training and coaching
• Extensive opportunities for career development

Hours:

• Basic 45 hours worked Monday to Friday 7.30am to 5.00pm
• Saturdays on a rota basis 8.00am to 12.00noon with paid overtime
• Stocktake weekend once a year

Your Role:

• Serving customers quickly and efficiently
• Dealing promptly and efficiently with customer requirements and queries
• Taking and processing customers’ telephoned orders
• Selling to customers over the sales counter
• Monitoring stock for ordering within the company’s timescales and requirements
• Merchandising stock to increase customer awareness and potential impulse purchases
• Loading and unloading vehicles and moving stock
• Order picking for deliveries
• Putting stock away whilst ensuring stock rotation
• Flexible role covering driving duties when required delivering plumbing and heating products to customers

What we’re looking for:

• Industry experience with good knowledge of Plumbing, Heating & Bathroom products
• Good customer service skills
• Sales skills
• Excellent communication skills
• Negotiation skills
• Self-motivated, ability to work as part of a team and on own initiative
• Driving licence

Why Join Us? At MPH, we believe in nurturing our employees and providing them with the tools they need to succeed. If you’re looking for a dynamic and supportive work environment with plenty of opportunities for growth, we would love to hear from you! Apply today and become a valued member of our team!