Administration Support Assistant – Swansea branch

Administration Support Assistant – Swansea branch

Administration Support Assistant – Swansea branch


MPH Merchant and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.


Salary £23,400 per annum, plus overtime, bonus and benefits  


Pay & benefits:

  • Opportunities for career development
  • Monthly bonus scheme
  • A generous basic holiday package
  • Contractual sick pay scheme
  • Group pension scheme with matching employer contributions
  • Free life insurance scheme
  • Cycle to work scheme
  • Employee Assistance Programme including:
    • Unlimited 24/7 Remote GP appointments
    • Unlimited Mental Health Support
    • Bereavement Counselling
    • Physiotherapy consultations
    • Medical Second Opinion
    • Financial and Legal Support
    • Wellbeing Content and Assessments
    • 1-2-1 Lifestyle Coaching sessions
    • Savings and Discounts



  • Basic 37.5 hours worked Monday to Friday 9.00am to 5.00pm
  • Stocktake weekend once a year


Main purpose of job:

  • .
  • To ensure that the branch delivers excellent customer service by ensuring that the agreed systems and procedures are followed and proactively working to develop and improve them.
  • Working with the branch manager and colleagues to meet the budgets and objectives set.
  • Maintaining efficient administrative processes.


Main requirements of job:

  • High attention to detail
  • Good numerical skills
  • Excellent communication skills
  • Organisational skills
  • Time management skills


Main tasks of the job:

  • Implementing “suggested ordering”.
  • Supporting the Commercial Team in ensuring correct purchase routes are followed.
  • Chasing outstanding orders with suppliers.
  • Checking that the correct pricing is used.
  • Ensuring all received goods are matched with purchase orders.
  • Promptly booking goods received onto the system.
  • Notifying and recording any discrepancies.
  • Raising relevant paperwork for returns.
  • Communicating with Suppliers.
  • Supporting branch staff with the administration of bin locations.
  • Paperwork filing for branch activities.
  • Investigating invoice queries and taking the required actions.
  • Managing branch stationary requirements.
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