Updated 3 March 2022
From 24 February 2022, the Government are lifting all remaining COVID restrictions in England. As a company, we will continue with our current safe working practices to ensure we continue to keep our customers and staff as safe and well as possible. Although it is no longer mandatory to wear a mask, we encourage the use of face coverings within our branches and showrooms. We also encourage social distancing between staff and other customers.
Perspex screens on our counters and hand sanitising will still be available throughout our branches and showrooms and our indoor areas will be as well ventilated as possible.
Which branches are open?
All our merchant branches are open as usual. Our showrooms are now open and we continue to follow the Governments' Guidelines. We continue to recommend that customers make appointments in advance whenever possible.
Are you operating normal hours?
Yes, we are operating at our normal opening hours, please go to the branch pages to see what these hours are.
Can I still order items for delivery?
Yes, we operate different types of vehicles are available for you and we will be working closely with our suppliers and making use of their transport when possible. Orders that require delivery can be placed in branch, over the phone, online, or by email with one of our sales team.
If you are expecting a delivery from us, we respectfully ask that you maintain a distance from our driver at all times and that you ensure the delivery area is free and clear for the goods to be offloaded.
How do I contact the branch?
You can contact us through your usual channels. Our team are working hard to maintain our excellent service as much as possible. Please be patient if orders, collections or refunds are delayed.
What product can I buy?
There are no restrictions placed on what items you can buy, however, like other merchants, we are experiencing some supply issues on certain products.